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TCWD Electronic Water Billing & Alert Service Sign-up

The Turtle Cove Water Department is now offering electronic billing and private communication exclusively for our members. You can select to receive your monthly water statement and/or leak announcements and important water information through this new service....and it's free. The form below will be used as your authorization to include you on the email list to receive material from the Water Department. You can opt out at any time.

If you opt in to our electronic billing process, you will no longer get a monthly mailing through the postal service. Your newsletter will, also, be sent to you electronically or you can always pick one up at the clubhouse or access the publication on our website: www.turtlecovepoa.com  > Members  > Monthly Newsletter (we keep the last 12 months archived).

This is a voluntary program that is targeting efforts to personalize and privatize communications to our members, cut operating expenses and add more resources to the TCPOA general operating fund. Your participation is greatly appreciated and will help us keep future costs down!

We strongly recommend that you sign up for, at least, the Water Alert option. This free service will assure you of getting vital information about your water system in the most timely manner possible. We will still be posting water announcements on social media, but will phase this out over time. A notification will be posted in our monthy newsletter and water billing documents, when we completely phase out social media announcements.

Sign Up to Receive TCWD Billing & Important Water Information

  • Submittal of this form will give TCPOA Water Department your permission to send your water bill and/or information about water department issues via the email address supplied on this form. Thank you, in advance, for your participation in this voluntary, money saving project!

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  • Allowing us to deliver your water bill via email will help us reduce operating costs and save time processing bills! All saving from this program will remain in our General Operating Fund to help improve and maintain our common property and amenities. When you "Submit" this form, you will get an email delivered to the address you provided, confirming the data you supplied to us. If you do not get the confirmation, check your "Spam" or "Trash" file and "Allow Mail from this Address". If you do not receive the confirmation email, please contact the Water Department at WaterDept@turtlecovepoa.com

    Thanks, again, for helping us reduce operating costs!!!!

Advantages of E-billing and Private Info System

  • Saves money and processing time - TC office staff does not have to print statements, stuff envelopes or pay for postage (postage prices just went up 10%). 
  • Email delivery tracking - Unlike postal delivery, we'll know if you don't get your bill.
  • Private Messaging System
  • No need to belong to social media accounts     
  • Receive only specific information from your TC Water department

Click HERE to see electronic water bill sample

Payments & Rates

        

Water bills are due on the 25th of each month. Cash, check, money order or credit card accepted. There is a Drop-Box located on the outside of the clubhouse for your convenience. You may also set up ACH debit for water bills.

Accepting Check or Credit Card (Visa, Mastercard, American Express & Discover) For Payment.

For Online Water Payments, go to the TC Bill Pay page

Water Rates

Paid RTS Dues Status for 2019:

0-4000 Gallons = $40.00
4000-10,000 = $6.00 Per 1000 Gallons
Over 10,000 Gallons = $10.00 Per 1000 Gallons

Unpaid RTS Dues Status for 2019:

0-2000 Gallons = $65.00
2000-10,000 = $12.00 Per 1000 Gallons
Over 10,000 Gallons = $10.00 Per 1000 Gallons

  • $10.00 Late charge after the 25th will be applied to the past-due amount of the water bill. 
  • $75.00 Re-connect fee for non-payment of water.
  • $100.00 Deposit for new home-owners. This deposit is refundable after 2 years of good payment history.
  • $175.00 Deposit for those with a Contract for Deed.  Refundable when contract is complete and with good payment history.
  • $175.00 Deposit for Renters.  Refundable when you move out of Turtle Cove and last water bill has been settled.
  • $1350 New meter installation on property
  • $250 Removal of water meter on property
  • $250 Meter/Lock Tampering fee
  • $35 Return Check fee